Return & Refund Policy

At MISSNOUS LLC, customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help:

  • Returns: You have 14 days from the date of delivery to request a return. To be eligible, your item must be unused, in its original packaging, and in the same condition that you received it.

  • Non-Returnable Items: Certain items such as sale items, gift cards, and personalized products are not eligible for return.

  • Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 5-10 business days.

  • Return Shipping: Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.

To initiate a return, please contact us at missnousllc@outlook.com with your order number and reason for return.